Closed Bug 184274 Opened 22 years ago Closed 19 years ago

voyages-sncf.com - reservation form doesn't work, validation script fails

Categories

(Tech Evangelism Graveyard :: French, defect, P1)

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: wolruf, Unassigned)

References

()

Details

(Whiteboard: [syntax-js][bug248549notfixed])

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(1 file)

it works fine if you select 'Réservation' on home page instead of 'time table only', they could at least show a warning instead of a 'no action'... oh well.
Status: NEW → RESOLVED
Closed: 22 years ago
Resolution: --- → INVALID
Two other reports of this bug.
Status: RESOLVED → REOPENED
Priority: -- → P2
Resolution: INVALID → ---
*** Bug 188862 has been marked as a duplicate of this bug. ***
*** Bug 189999 has been marked as a duplicate of this bug. ***
Works for me in Moz 20030306 OSX. Reporters, please retest.
Severity: normal → major
Summary: voyages-sncf.com - Form validation doesn't work → voyages-sncf.com - reservation form doesn't work, validation script fails
Two javascript errors on the main page voyages.sncf.com (one from doubleclick.net) Two more javascripts errors on the "Commande d'un voyage" page (PASSENTR0 and PASSENTR1, as previously) But now it works, I can buy a ticket. Tested with Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.1) Gecko/20020925 Debian/1.1-1
Unfortunatley it's still broken here both with moz 1.3 and 1.4a / RH linux Error: PASSENTR0 is not defined Source File: http://www.voyages-sncf.com/dynamic/_SvTermCommvoy1CcTa?_TMS=1050305789736&_DLG=SvTermCommvoy1CcTa&_LANG=FR&_AGENCY=VSC&weblogic.httpd.user=nmailhot&regularTravel=86098&_TMS=1050305789439 Line: 634 I have an account of this site (ie it stores most frequent queries and bought tickets) and I've not been able to use it till last fall. konqueror however is ok, evn if switching browsers like this plain sucks.
The search form doesn't display properly + a click on the green "valider" button doesn't do anything.
Just to signal the same bug under PC/Windows2000.
OS: Linux → All
Hardware: PC → All
The problem exist for me on Mozilla 1.{3,4a,4b} on Win2K/debian sid/Aix 4.3.3.
raising severity, site is just not usable anymore, main page form doesn't work at all (not just the calendar), but also submit button. JavaScript console shows: Error: event is not defined Source File: http://www.voyages-sncf.com/dynamic/_SvHomePage?_TMS=1054068497100&_DLG=SvHomePage&_LANG=FR&_AGENCY=VSC&WebGLSession=PtPPEeXqloxvlSsmxfZ1DgeGc20nOMUj7HlTdQLQSm20FkwhhB2m|-3790654422305252045/170395459/6/7251/7251/50443/50443/7251/-1 Line: 882 Error: cW has no properties Source File: http://www.voyages-sncf.com/dynamic/_SvHomePage?_TMS=1054068497100&_DLG=SvHomePage&_LANG=FR&_AGENCY=VSC&WebGLSession=PtPPEeXqloxvlSsmxfZ1DgeGc20nOMUj7HlTdQLQSm20FkwhhB2m|-3790654422305252045/170395459/6/7251/7251/50443/50443/7251/-1 Line: 886 Given this is a public company site, one of the biggest e-commerce sites in France, great visibility, increasing priority to P1. Sent e-mail again via http://www.voyages-sncf.com/dynamic/faq.mail
Keywords: evang500
Priority: P2 → P1
Whiteboard: [syntax-js]
Still nok with moz 1.4rc1 linux/Red Hat (mozilla-1.4-1 rpm from Red Hat Raw Hide devel distro)
*** Bug 208610 has been marked as a duplicate of this bug. ***
*** Bug 209350 has been marked as a duplicate of this bug. ***
-> french.
Assignee: nitot → french
Status: REOPENED → NEW
Component: Europe: West → French
QA Contact: brantgurganus2001 → french
To see the bottom part of the form please look at bug 209350. As a workaround, you can click at the blue tab "Trains" (or another one) to make a reservation. Only the main page has a problem, other pages (where you can also do the reservation) work fine.
other pages do *not* work fine. "trains" is as broken as the main page if one uses a saved query (ie get an account, save a trip in "preferred trips" and try to use it in trains -> it fails)
*** Bug 211117 has been marked as a duplicate of this bug. ***
Is it still a problem ? according to #18, I need an account to check the problem. is there something else ?
I think it's been fixed but there may well be some bugs lurking in places still. Since it's a major site, it should be checked every major moz release for regressions IMHO
still broken, try clicking on the calendar to pickup a different date (showcalendar), no popup shows up (eventhough in later steps, this very same calendar works fine...).
Whiteboard: [syntax-js] → [syntax-js][bug248549notfixed]
Definitely not working for me. I go to http://www.sncf.com/ and click 'Réservez ou achetez' bringing me to http://www.voyages-sncf.com/dynamic/_SvHomePage?_TMS=1096118661064&_DLG=SvHomePage&_LANG=FR&_AGENCY=VSC Clicking on the calendar popup icons doesnt result in the calendar appearing and gives the following errors: Error: event is not defined Source File: http://www.voyages-sncf.com/dynamic/_SvHomePage?_TMS=1096118661064&_DLG=SvHomePage&_LANG=FR&_AGENCY=VSC Line: 696 Error: cW has no properties Source File: http://www.voyages-sncf.com/dynamic/_SvHomePage?_TMS=1096118661064&_DLG=SvHomePage&_LANG=FR&_AGENCY=VSC Line: 700 However, manually typing in the date and hitting 'recherche' starts teh search and then I get an error: Une erreur technique est survenue. Nous vous prions de bien vouloir nous en excuser. This sounds like it might be a server side problem Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.7.3) Gecko/20040913 Firefox/0.10
Feedback page is: http://www.voyages-sncf.com/dynamic/faq.mail?_LANG=FR&type_mail=1 Sent the following badly written letter! bonjour - J'ai essayer de reserver un train chez votre site et j'ai eu des problems. D'abord, quand je essayer de entre un date sur la page de reservations (http://www.voyages-sncf.com/dynamic/_SvHomePage?_TMS=1096119489821&_DLG=SvHomePage&_LANG=FR&_AGENCY=VSC) le calendrier ne lance pas. Je vois des erreurs de Javascript suivant: Error: event is not defined Source File: http://www.voyages-sncf.com/dynamic/_SvHomePage?_TMS=1096118661064&_DLG=SvHomePage&_LANG=FR&_AGENCY=VSC Line: 696 Error: cW has no properties Source File: http://www.voyages-sncf.com/dynamic/_SvHomePage?_TMS=1096118661064&_DLG=SvHomePage&_LANG=FR&_AGENCY=VSC Line: 700 ensuite, apres que j'ai entre le date a main et cliquer 'recherche', j'ai l'erreur: Une erreur technique est survenue. Nous vous prions de bien vouloir nous en excuser. SVP aider moi trouver un biullet pour que je puisse visiter ma mere le noel! Excuse mon francise tres mauvais! merci dave
Just retried in IE. The 'Une erreur technique est survenue. Nous vous prions de bien vouloir nous en excuser' error still appears. Looks like its a temp server side issue. That just leaves the pop-up calendar not working
Still the same problem : javascript calendar doesn't show up. [First error on page load] Error: NavigDetail[2] has no properties Source File: http://www.voyages-sncf.com/homepage/site_under/site_under_vsc.js Line: 25 [Errors as soon as you click on the calendar img] Error: event is not defined Source File: http://www.voyages-sncf.com/dynamic/_SvHomePage?_TMS=1101822487212&_DLG=SvHomePage&_LANG=FR&_AGENCY=VSC Line: 696 Error: cW has no properties Source File: http://www.voyages-sncf.com/dynamic/_SvHomePage?_TMS=1101822487212&_DLG=SvHomePage&_LANG=FR&_AGENCY=VSC Line: 700 It's strange, but it seems I read here a few months ago, that the calendar used to work. Would it be true?
They seem not to test with Gecko and have a continuous break/fix/rebreak cycle
This bug should be closed now.
Site was redesigned, even showing strict doctype.
Status: NEW → RESOLVED
Closed: 22 years ago19 years ago
Resolution: --- → FIXED
Product: Tech Evangelism → Tech Evangelism Graveyard
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