Closed Bug 21286 Opened 25 years ago Closed 25 years ago

[DOGFOOD] Talkback: Crash deleting mail message

Categories

(SeaMonkey :: MailNews: Message Display, defect, P3)

x86
Windows NT

Tracking

(Not tracked)

VERIFIED WORKSFORME

People

(Reporter: lchiang, Assigned: waterson)

Details

(Whiteboard: [PDT-])

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(1 file)

Talkback: Crash deleting mail message I'm filing this bug per the Talkback report. Jar filed this twice in Talkback. Here is the stack trace: 0x00000040 nsXULPrototypeDocument::~nsXULPrototypeDocument [d:\builds\seamonkey\mozilla\rdf\content\src\nsXULPrototypeDocument.cpp, line 111] nsXULPrototypeDocument::`scalar deleting destructor' nsXULPrototypeDocument::Release [d:\builds\seamonkey\mozilla\rdf\content\src\nsXULPrototypeDocument.cpp, line 114] nsCOMPtr_base::~nsCOMPtr_base [d:\builds\seamonkey\mozilla\xpcom\base\nsCOMPtr.cpp, line 45] nsXULDocument::~nsXULDocument [d:\builds\seamonkey\mozilla\rdf\content\src\nsXULDocument.cpp, line 444] nsXULDocument::`scalar deleting destructor' nsXULDocument::Release [d:\builds\seamonkey\mozilla\rdf\content\src\nsXULDocument.cpp, line 539] nsCOMPtr_base::~nsCOMPtr_base [d:\builds\seamonkey\mozilla\xpcom\base\nsCOMPtr.cpp, line 45] DocumentViewerImpl::~DocumentViewerImpl [d:\builds\seamonkey\mozilla\layout\base\src\nsDocumentViewer.cpp, line 331] DocumentViewerImpl::`scalar deleting destructor' DocumentViewerImpl::Release [d:\builds\seamonkey\mozilla\layout\base\src\nsDocumentViewer.cpp, line 256] nsWebShell::Embed [d:\builds\seamonkey\mozilla\webshell\src\nsWebShell.cpp, line 871] nsDocumentBindInfo::OnStartRequest [d:\builds\seamonkey\mozilla\webshell\src\nsDocLoader.cpp, line 1397] nsStreamConverter::OnStartRequest [d:\builds\seamonkey\mozilla\mailnews\mime\src\nsStreamConverter.cpp, line 668] nsDocumentOpenInfo::OnStartRequest [d:\builds\seamonkey\mozilla\uriloader\base\nsURILoader.cpp, line 205] nsChannelListener::OnStartRequest [d:\builds\seamonkey\mozilla\webshell\src\nsDocLoader.cpp, line 1583] nsOnStartRequestEvent::HandleEvent [d:\builds\seamonkey\mozilla\netwerk\base\src\nsAsyncStreamListener.cpp, line 199] nsStreamListenerEvent::HandlePLEvent [d:\builds\seamonkey\mozilla\netwerk\base\src\nsAsyncStreamListener.cpp, line 94] PL_HandleEvent [plevent.c, line 523] _md_EventReceiverProc [plevent.c, line 951] USER32.dll + 0x1820 (0x77e71820) I believe jar is using IMAP.
QA Contact: lchiang → esther
waterson or hyatt?
I wish I could add more info... yes, I use IMAP. This report might have come in while we were trashing memory... so we should watch to see if newer browsers have the same stack trace.
Summary: Talkback: Crash deleting mail message → [DOGFOOD] Talkback: Crash deleting mail message
chriss is also seeing this.
Whiteboard: [PDT+]
Putting on the PDT+ radar.
my debug build just had this crash deleting a message as well. This is the 3rd different crash I've had reading mail today. 21388 and 21408 are the other ones. I wasn't seeing this yesterday so I wonder if there's one bug that's causing corruption of memory and all of these crashes.
Assignee: phil → waterson
reassigning to waterson. I'm not sure if this is Chris's but it looks like the top of the stack is happening in rdf code. Could you take a look at this and reassign if appropriate?
Whiteboard: [PDT+]
Removing PDT+ until a reproducable circumstances present themselves.
Status: NEW → ASSIGNED
Target Milestone: M20
This bug sounds important.... so please try to get more info. IF we are seeing this a lot in Talkback, we'll have to push it to PDT+. For now, we'll let it cook till Monday, and re-eval at the PDT meeting.
got the above stack trace returning to mail after editing a bug. looks different than the one putterman posted. Two things look bizarre: 1. Why is an HTML input's mInner another HTML input? 2. mParent is trash This was in a debug build, nothing looked destroyed.
Target Milestone: M20 → M13
I have retested on IMAP & POP for today's Linux 12-13-08-M12 commercial build. I didn't see this problem....
Whiteboard: [PDT-]
lchiang, can you get us a reproducible case? Also, check Talkback reports to see if there have been excessive failures in this code. jar not seeing this anymore...thanks. May be a worksforme. Putting on PDT- for now. Take off if reproducible.
I can't reproduce this. Others in my group also can't. I'll search talkback reports.
I don't think it's deleting mail that is causing a crash. It may be that reading mail is a crash. See talkback incidents: 2371994, 2368581, 2365035, 236803 from today. In all those incidents, the user is reading mail. Perhaps, the crash is when the next message is being displayed after a delete mail operation. http://bugzilla.mozilla.org/show_bug.cgi?id=21436 is a specific, reproducible crash in nsXULPrototypeDocument.cpp line 111 which is the same as this bug report. Perhaps mark this a dup of that one?
talkback incident in my previous comments showing 236803 should be 2363809
Status: ASSIGNED → RESOLVED
Closed: 25 years ago
Resolution: --- → WORKSFORME
marking as WORKSFORME. a lot of good changes to focus, brutal sharing, etc. have gone in since this bug was opened. i haven't been able to reproduce a crash deleting messages.
Status: RESOLVED → VERIFIED
Using netscape buils 2000011109m13 on win98, and 2000011110m13 on linux and mozilla build 2000011109m13 on mac this works for me too now (I deleted 10 messages in a row on each system to cover comments and suggestions dated 12/13 13:59. Also, bug 21436 mentioned above is verified too. Marking this Verified.
Product: Browser → Seamonkey
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