Closed Bug 24447 Opened 25 years ago Closed 25 years ago

Bad Crash on NT Following Install and Reboot

Categories

(SeaMonkey :: Installer, defect, P3)

x86
Windows NT
defect

Tracking

(Not tracked)

VERIFIED WORKSFORME

People

(Reporter: sol, Assigned: ssu0262)

Details

(Keywords: crash)

[Build ID 2000011909] I'm running Windows NT 4.0 (Service Pack 5, I think), with 128 MB RAM. I ran the installer for today's build, and was prompted to reboot following installation. I rebooted, and before the windows desktop came up, I got a *blue screen of death* (details below). I did a hard reboot of the machine, and was able to get to the windows desktop. Seamonkey, however, fails to launch - I start up the build, the console starts up and then stops. The Seamonkey chrome never displays. Information from the blue screen of death: Stop: 0x0000000A IRQL_NOT_LESS_OR_EQUAL*** Address 801174a4 has base at 80100000 - ntoskrnl.exe CPUID: GenuineIntal 6.6.a irql:1c Sysver 0xf000565 DLL Base Datestamp Name 80100000 371cd681 ntoskrnl.exe 80013000
Sorry - the bug got away from me before I finished entering the blue screen of death info :-) Information from the blue screen of death: Stop: 0x0000000A IRQL_NOT_LESS_OR_EQUAL*** Address 801174a4 has base at 80100000 - ntoskrnl.exe CPUID: GenuineIntal 6.6.a irql:1c Sysver 0xf000565 DLL Base Datestamp Name 80100000 371cd681 ntoskrnl.exe 80013000 359be340 Pcmcia.sys 801e1000 36d72c79 SCSIport.sys 801f1000 353e319e Disk.app 801f9000 36fc4fb5 fastfat.sys 80001000 3640d6a7 hal.dll 801da000 3656211c atapi.sys 801ea000 354df951 Atdisk.sys 801f5000 3643604f Class2.sys
Severity: normal → critical
Sol, Can you try with the later build for 1/19- 2000011913- I was successful in launching this build I did not crash with the earlier build but it had 'hanging' problems (I did not restart) and wonder if that may be related- after a restart, seamonkey should launch immediately Thanks, Grac
Sol, does your machine work okay? Can you help and try install with tomorrow's build? Sean has checked in a fix for bug 24373 in installer, so no reboot is needed. thanks!
Target Milestone: M14
My machine is OK, but I'm in North Carolina. I will install a new build on Monday, and let you know how I do.
Adding "crash" keyword to all known open crasher bugs.
Keywords: crash
This is not an installer problem. It could be in the profile manager, or other startup code. I haven't heard anyone else report this crash problem. I can't reproduce this either. I'm marking this as worksforme. if you still see this problem, please feel free to reopen this bug.
Status: NEW → RESOLVED
Closed: 25 years ago
Resolution: --- → WORKSFORME
.
build 2000013108
Status: RESOLVED → VERIFIED
Product: Browser → Seamonkey
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