Closed
Bug 25391
Opened 25 years ago
Closed 25 years ago
M13 - Mail not kept in Sent folder
Categories
(MailNews Core :: Composition, defect, P3)
Tracking
(Not tracked)
VERIFIED
WORKSFORME
M14
People
(Reporter: bbriley, Assigned: bugzilla)
Details
Hi,
1. I can send and receive mail, but copies of sent mail don't go
into the sent folder.
2. I can't adjust font size in the message reading window.
bbriley:
1. Are you getting an error upon sending mail?
2. What is your mail server - IMAP or POP?
3. What is your preference setting for copies to sent folder? Preference is
located here:
Edit|Account Setup|<select your mail server>|Copies and Folders
QA Contact: lchiang → esther
Assignee | ||
Comment 2•25 years ago
|
||
Please file one problem per bug report. I will open a new bug for the font
issue.
Assignee | ||
Comment 3•25 years ago
|
||
Font size issue is now part of bug 26056.
Summary: M13 - Mail not kept in Sent folder AND can't adjust font → M13 - Mail not kept in Sent folder
Assignee | ||
Comment 4•25 years ago
|
||
bbriley: please anwser to Laurel's questions. It's very important for us that we
get all the needed information. Thanks
Status: NEW → ASSIGNED
Target Milestone: M14
bbriley did answer my questions via email. I'd passed the info onto esther (QA
contact), but here is the response(s):
bbriley:
Q: Are you getting an error upon sending mail?
A: No.
Q: What is your mail server - IMAP or POP?
A: POP
Q: What is your preference setting for copies to sent folder?
Preference is located here: Edit|Account Setup|<select your mail server>|Copies
and Folders
A: No, I didn't know it was there. I was looking in edit-preferences, like
I would have with Communicator. Now I have found it.
However, I am unable to try it (now that I have found where to specify
"sent" messages get copied to. Somehow, an incoming message was erroneously
placed into the sent folder! Every time I click on it to delete it, Mozilla
crashes.
---------
I also asked a few questions pointed to whether the user had "local folders", to
find out when this profile might've been created or migrated. Here's the brief
info:
Q: Do you have a hierarchy of folders called "Local Mail" or "Local Folders" in
addition to the POP mail account set of folders?
A: Yes.
Q: Did you migrate your mail profile from Netscape Communicator, or did you
create a new profile and account starting fresh in mozilla?
A: New profile (user tried migration, but it failed).
Q: When did you start using mozilla, in previous versions or just M13?
A: 6 months ago, I briefly tried an earlier milestone, and I tried M 12
once. Too unstable.
Hard to tell at this point what all happened since user tried previous
milestones and may not have cleaned up before new profiling in m13. Since we've
changed a lot in the areas of local folders creation and the Sent (Copies and
Folders) stuff.
User is doing ok now; has reset Sent copy preference and it's working last I
heard.
Assignee | ||
Comment 6•25 years ago
|
||
if it's ok for the user now, I am marking this bug as works for me.
Status: ASSIGNED → RESOLVED
Closed: 25 years ago
Resolution: --- → WORKSFORME
Verifying as worksforme per users comment to Laurel that after setting the Copy
to Sent folder in Account setup it was working for him. Other issue was logged
as a separate bug. Verified
Status: RESOLVED → VERIFIED
Updated•20 years ago
|
Product: MailNews → Core
Updated•16 years ago
|
Product: Core → MailNews Core
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Description
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