Closed Bug 25700 Opened 25 years ago Closed 24 years ago

[RFE] bug reporting wizard

Categories

(SeaMonkey :: UI Design, enhancement, P3)

enhancement

Tracking

(Not tracked)

VERIFIED INVALID

People

(Reporter: asa, Assigned: chofmann)

Details

Completely Blue Sky but.... OK, here's what I envision: A user, upon finding a bug in mozilla, goes to the 'Tasks' menu and clicks on the menuitem 'Report a Bug'. Mozilla launches a small wizard that gathers bug data (asks the user to fill in information)and submits a bug report to bugzilla. It would behave similarly to FullCircle except that it doesn't require a crash to launch.
This doesn't even really need to be built into Mozilla. This could be a webtool. It would be most useful to prescreeners, because it would help keep people from forgetting things like OS, Build #, whether or not it's reproducable. Of course all the fields would still be optional.
Summary: [RFE] bug reporting wizard → [RFE] bug reporting wizard
Assignee: don → chofmann
Chris, not a bad idea here. What do you think?
While I'd love to see a spiffy Wizard as such, it would be encapsulate the two hard parts of filing a bug report into a Wizard: finding out if the bug has been reported before, and assigning it to the right component. Both effectively require looking at at least one other browser window except in those rare cases where the reporter already knows it's absolutely not a DUP and the correct component - and the users of a wizard interface are unlikely to be filing those bugs. To put it another way, filing a bug report is not a simple linear activity, and a Wizard interface, while ensuring certain of the simpler bug report requirments are met, may, because of the presence of a [Next] button on each panel, speed a new reporter along too quickly, by disguising the importance of doing a bit of reading before writing up a bug report. Much of the functionality wanted here is already available in Christene Begle's Bugzilla Helper, http://www.mozilla.org/quality/help/bug-form.html - a js-enabled form that acts as a front-end to enter_bug.cgi. With a bit of design polish and colour-coordiantion, the Bugzilla Helper form could have much of the feel of an integrated webtool.
First sentence, last comment above should begin as >While I'd love to see a spiffy Wizard as such, it would be _hard to_ >encapsulate the two hard parts of filing a bug report into a Wizard:
changing qa contact on selected bugs from paulmac to elig@netscape.com
QA Contact: paulmac → elig
OK, after thinking about this a bit more I'm ready to withdraw this request. I think that the bugzilla helper and lots of big bright arrows pointing to the bugzilla helper is probably a better solution. Setting status to INVALID
Status: NEW → RESOLVED
Closed: 24 years ago
Resolution: --- → INVALID
Agreed. Welcome, Asa! (sorry for not calling yet, mostly out of office...)
Status: RESOLVED → VERIFIED
Product: Core → Mozilla Application Suite
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