Closed Bug 2922 Opened 26 years ago Closed 26 years ago

Messenger should sort forwarded messages by thread

Categories

(MailNews Core :: Backend, enhancement, P4)

All
Solaris
enhancement

Tracking

(Not tracked)

VERIFIED INVALID

People

(Reporter: jlt, Assigned: phil)

Details

(This bug imported from BugSplat, Netscape's internal bugsystem. It was known there as bug #340381 http://scopus.netscape.com/bugsplat/show_bug.cgi?id=340381 Imported into Bugzilla on 02/04/99 17:01) We would like to see messenger enhanced. One of the key features I like about Netscape Messenger is the ability to sort message by thread. When I forward a message, the subject becomes [Fwd: ...] and it's not recognized as being part of the original thread. Reply subjects get turned into Re: ... and those _are_ recognized as part of the original thread.
mass setting TFV for all enhancement requests against Communicator 4.5 to 5.0
reassigning to phil. Phil, marek just marked the TFV for this to 5.0, can you reassign this to somebody on your team, thanks.
QA Contact: 4104
Hardware: Sun → All
I think there's a bug here, but it's backwards from what's described. Once a message is forwarded, it does become its own thread, and not a child of other replies. However, I would have expected the replies to the forwarded message to get threaded by Reference header with the forwarded message, not with the other replies. David, what do you think?
The way Phil describes it is the way it should work, and in fact, is the way it works for me. The reply to the forwarded message got threaded with the forwarded message. Both reference threading and subject threading would conspire to make this so.
Status: NEW → RESOLVED
Closed: 26 years ago
Resolution: --- → INVALID
So I guess this is invalid, since forwards are supposed to start their own thread.
Status: RESOLVED → VERIFIED
The customer is requesting the product be enhanced to allow forwarded messages to be threaded with replys and the original. It could be by default or optional. I would think it would make the product more usable to be able to thread everything on the same subject together.
I understood the request, but I think that would be the wrong thing. Do any other internet email clients behave like this? I doubt it, but I'd like to hear if they do. In addition, it's probably really hard. In order to thread the forward with the original thread, we'd have to dig all the way into the attachment to find its References header. Currently, we only use the headers of the outer message for threading.
Product: MailNews → Core
Product: Core → MailNews Core
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