Summary: "An error occured during the scan" using Norton AntiVirus 5.0. I have my Virus scan set to automatically scan files that I download. I have tried milestone builds and the dailies, and when both are unstuffing, I get the error listed above many times. Two examples of files that I got this error with were xpistatus.xul icon_1.gif There were many others, and it happens everytime. Expected Result: Unstuffing and virus scanning occurs with no problems Actual Result: As noted above

reassigning to Samir.

What build? Where did you get the build from? I'm assuming you didn't use the installer. Reassiging to jj.

I d/l the Milestone 14 TB build for Mac from the Mozilla.org website. The same thing happened with build # 2000030909. I did not use the installer, because there was not one to be had(atleast I don't think their is for mac). I just d/l the TB 14 build for mac and it opens all the files with Stuffit.

The Mac installer can be found at: ftp://ftp.mozilla.org/pub/mozilla/releases/m14/MozMacInstaller-M14.sea.bin I realize it is not on the release page. This is probably a minor oversight. We are looking into rectifying this.

schmitty, I need some additional info to track the problem down. . Which package (_exact_ file name) did you download? mozilla-mac-M14.sea.bin ? (installed mozilla compressed) mozilla-mac-M14-TB.sea.bin ? (same, with Talkback component added) MozMacInstaller-M14.sea.bin ? (Installer -- you see, there IS an installer) . Same question for today's build (2000030909) mozilla-mac-M15.sea.bin -or- MozMacInstaller-M15.sea.bin . Exact version number of the following: Stuffit Expander Stuffit Engine (in System Folder/Extensions) . Does Norton give more details than just "an error occured during the scan" ? Any error number or explanation can help. . After the errors, do you still have the .bin file on your disk ? how about the .sea file ?

1. I originally d/l mozilla-mac-M14-TB.sea.bin 2. The next build that I d/l was mozilla-mac-M15.sea.bin 3. I am using Stuffit Expander 4.5(yes I know there is a newer version available, but this is what comes with 4.72; the newer version when I used it caused a few problems when d/l with 4.72 so I went back to what came with it) 4. I am using the Stuffit engine 5.1.2(extensions folder) 5. I only get the "an error occured during the scan" dialog box. It then gives me the option of continuing or running NAV... I always choose continue. Usually if I get this when d/l any other thing on the net, I will always choose to scan it. 6. The .bin file is gone, as it always is after unstuffing. The .sea file is still on my desktop along with my new Moz Folder If you can tell me of a program that I can d/l to do it, I could take a screenshot of my desktop/alert window and include it as an attachment for this bug Let me say this again, I can unstuff the file that I d/l. My problem is that NAV is finding all sorts of errors in the files and therefore it is really slowing down the unstuffing process.

schmitty, here's a suggestion: - turn NAV off - reinstall the Mozilla Folder by double clicking on the .sea file you still have. (either M14 or M15. No need to download again) - upon successful unstuffing, run NAV against the new "Mozilla Folder" and see if it still reports errors. if not, then we can conclude that NAV and Stuffit are not friends. if NAV still find errors, then try and find/save a log of the errors (NAV must save one somewhere) and attach it to this bug. I need to understand what these errors are. Notes: - The .bin files are always gone after decoding because Stuffit Expander has been configured that way. To change this, open Stuffit Expander, File...Preferences. - Screen shot is a built-in feature of MacOS, no additional installation required. Just press Cmd-Shit-4 and "draw" the rectangle to capture. If the CapsLock key is down, just click once on the window to capture. Finally, Cmd- Shift-3 will capture the entire screen. In all cases, the screen shot is saved as a PICT document named "picture 1" at the top level of your disk. If you can, convert it to jpeg or gif format before sending it to Bugzilla.

Looks like it is a problem between NAV and Stuffit. I tried doing what you said, and no errors come up. It really speeds up the unstuffing process too(without errors coming up every couple seconds). Too bad, nothing can be done about it from your standpoint. Maybe NAV and Stuffit need to work together to fix it.

have seen this corrected on machines here too after turning NAV off