Closed
Bug 33179
Opened 25 years ago
Closed 24 years ago
existing seamonkey installation creates inability to install 4.72?
Categories
(SeaMonkey :: General, defect, P3)
Tracking
(Not tracked)
VERIFIED
INVALID
M16
People
(Reporter: stephend, Assigned: ssu0262)
References
()
Details
(Whiteboard: [PDT-])
Attachments
(4 files)
I have installed Mozilla Seamonkey's installer build, in C:\program
files\netscape. Prior to this install, I had M14, and I removed c:\mozilla and
c:\users50. Now, when I try to install Comm 4.72, I get the following error
while it searches for components, "Severe". The dialogue box only contains
that word, with the standard red box with an X in it. Hitting Ok at the box
does not let me proceed, and there is no disk activity (should be searching for
components to update/migrate). I was wondering if I have done something wrong,
between M14 and the nightly, because I have run both 4.72 and nightlies side by
side before, without this problem.
Reporter | ||
Comment 1•25 years ago
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Reporter | ||
Comment 2•25 years ago
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Needs to be re-assigned to the module owner for Browser-General.
Assignee: endico → cbegle
Component: Misc → Browser-General
Product: Architecture → Browser
QA Contact: nobody → asadotzler
Summary: Two failed installs of 4.72, since I've downloaded and run last night's nightly. → existing seamonkey installation creates inability to install 4.72
Target Milestone: --- → M15
Version: 5.0 → other
Comment 3•25 years ago
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sean, Any idea what "severe X [ok] might mean in the 4.72 installer?
Assignee: cbegle → ssu
Comment 4•25 years ago
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on the beta1 radar until we convince ourself this won't be a widespread
problem or understand the possible work arounds or fixes.
Keywords: beta1
Reporter | ||
Updated•25 years ago
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Summary: existing seamonkey installation creates inability to install 4.72 → existing seamonkey installation creates inability to install 4.72?
Reporter | ||
Comment 5•25 years ago
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Does Netscape search at all for command.com? I am missing this file, and
haven't replaced it.
Reporter | ||
Comment 6•25 years ago
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Okay, I'm going to implement the following:
This might be the old lack of space in %TEMP% problem that Windows
InstallShield installers have trouble with. Dump everything in there
older than the last reboot, if no luck see http://www.ufaq.org/ section
1 # 1.
--
Kevin Hecht, Netscape Champion
College of Commerce and Finance, Villanova University
khecht19@idt.net Kevin.Hecht@villanova.edu
http://idt.net/~khecht19/
Obviously, if Kevin's suggestion works, I'm taking this bug off beta1, and it
doesn't even belong here. So, I'm d/l Netscape Comm again and I'll try and let
you know what happens. Thanks guys
- Stephen
Reporter | ||
Comment 7•25 years ago
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Okay, I deleted all TEMP files and rebooted, it's still not working. Bring in
the Rabbi, I think my OS is possessed. :-) Should I leave this open?
I don't recognize where the message, "Setup is searching for installed
components..." is coming from in the installer. Can you tell me the dialogs you
stepped through, the buttons you clicked?
Also can you tell me how much disk space is left (on the TEMP drive) after TEMP
was cleaned up? Also where and how much disk space is left on your OS drive
(ie. c:\windows).
Can you also provide the url to the location of 4.72? I'd like to try to
reproduce this on my system.
Status: NEW → ASSIGNED
Reporter | ||
Comment 9•25 years ago
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Reporter | ||
Comment 10•25 years ago
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Reporter | ||
Comment 11•25 years ago
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http://home.netscape.com/download/sd_cc32e472en.html
I did a typical install, with the default settings for location (c:\Program
Files\Netscape\Communicator) and it searches for installed components right
after you hit OK.
Comment 12•25 years ago
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Marking PDT-, given that it's a HD-resource issue. We'll address this in beta2.
Whiteboard: [PDT-]
Assignee | ||
Comment 13•25 years ago
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I still am unable to reproduce this problem. It does look like you have enough
disk space though.
Which OK button are you referring to? What is on the dialog that has the OK
button in it? Please list the exact steps that you have taken to get to the
error, beginning with double clicking on the c32e472.exe installer file.
Reporter | ||
Comment 14•25 years ago
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Alright, major update as far as information about my install (nothing conclusive
though):
After double-clicking on the .EXE, there is a lot of disk thrashing (normal),
and then Setup is Searching for Installed Components. Setup then asks me if I'd
like to go ahead with the install, to which I respond NEXT.
After this, I get a screen saying Typical or Custom, and I leave it on the
default (typical) and select NEXT.
After this, the Question box pops up (should be prompting for directory, but
instead just showing c:\Program Files\Netscape\Communicator (see attachment).
After Verifying I get the "Severe" error. Hope this is detailed enough guys.
Reporter | ||
Comment 15•25 years ago
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Assignee | ||
Comment 17•25 years ago
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Stephen, I think that the Communicator 4.72 installer that you have downloaded
might be corrupted. The reason I think it's corrupted is because the screen
shots and the info you have provided do not make sense from the code that was
written.
I do believe that you are running into the problems in this bug. If you could
try downloading the Communicator installer again, that would be great.
Reporter | ||
Comment 18•24 years ago
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Just close this bug, my OS was scrambled eggs at the time I filed this bug.
Status: ASSIGNED → RESOLVED
Closed: 24 years ago
Resolution: --- → INVALID
Updated•20 years ago
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Product: Browser → Seamonkey
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Description
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