Linux (2000-05-26-08 M16) Steps: 1. Download and start the commercial build 2. Type ./netscape or ./netscape -mail 3. When Manage User Profile dialog comes up, select a profile 4. And click on Start Netscape Actual result: The Start Netscape button got depressed and got hung up. No browser (or Messenger) comes up. If I drag the dialog, it traps the garbage. Expected result: It should bring up the Browser (or Messenger) My machine is Linux 6.0. I tried it on Karen's machine, which is also 6.0, we see the same problem. However, on Esther's Linux 6.1, she does not have the same problem I tried to use old profile, new profile and repeatedly tried it 4-5 times, it does not help. This is a blocker.

We use Redhad Linux 6.0. I tried my machine and Charles's machine (both are 6.0). I was able to start Netscape or Messenger on both machines.

fyi: I/m able to launch mail in my linux system 6.1.

Fenella, can you try yesterday's build? Want to narrow down when this problem started happening.

i see this problem on my RH 6.1 machine, hopey. this is what i experienced: 0. got rid of existing .mozilla directory. 1. downloaded the netscape tarball (this am's comm bits, 2000.05.26.08-m16). 2. extract it using tar zxvf. 3. go into the package dir, and attempt to launch it using ./netscape results: get the following console msgs, but *nothing* launches (no profile mgr stuff, no browser window, nothing). sairuh@hopey 24: ./netscape .//run-mozilla.sh ./mozilla-bin MOZILLA_FIVE_HOME=/u/sairuh/seamonkey/00052610/package LD_LIBRARY_PATH=/u/sairuh/seamonkey/00052610/package/Cool:/u/sairuh/seamonkey/00052610/package:/u/sairuh/linux/seamonkey/package LIBPATH=/u/sairuh/seamonkey/00052610/package:/u/sairuh/seamonkey/00052610/package/Cool SHLIB_PATH=/u/sairuh/seamonkey/00052610/package:/u/sairuh/seamonkey/00052610/package/Cool XPCS_HOME=/u/sairuh/seamonkey/00052610/package/Cool MOZ_PROGRAM=./mozilla-bin MOZ_TOOLKIT= moz_debug=0 moz_debugger= *** Deferring registration of sample JS components *** Registering sample JS components nNCL: registering deferred (0) nNCL: registering deferred (0) Profile Manager : Profile Wizard and Manager activites : Begin Profile Manager : Command Line Options : Begin Profile Manager : Command Line Options : End ProfileManager : CreateNewProfile Profile Name: default Profile Dir: /u/sairuh/.mozilla before SetProfileDir ProfileManager : CreateUserDirectories after SetProfileDir ProfileManager : GetProfileDir ProfileManager : GetProfileDir Startup homepage http://home.netscape.com/

this totally blocks me. it wasn't a problem using wednesday's builds. will try using y'day's.

per granrose, reassign to profile mgr backend since the hangup seems to be in that part of the code

This problem is not occurring on 05-24-08-M16 commercial build but it did occurred on 05-25 & 05-26 commercial build for the local user account environment. I believe there are some changes between 05-24 & 05-25 build. Kind of some environmental,configuration or path setting changes....

Lisa, I saw this problem in yesterday's Linux build too. Since Suresh passed the build yesterday and it was late, I just waited for today's build to finally log a bug. This bug also occurs on Ninoschka's machine. Seth has come to my machine and found that there indeed exists some directory path problem, he said he would look into it.

i wonder...could this be related to bug 5132? this is not a problem using the mozilla bits, so adding nsonly kw.

This is a dup probably of http://bugzilla.mozilla.org/show_bug.cgi?id=40762.

This definitely is a dup of 40762. Neeti has backed out her changes this afternoon at around 3.47. Upcoming builds should work just fine if not horked by other problems. *** This bug has been marked as a duplicate of 40762 ***

ok