Closed Bug 42361 Opened 24 years ago Closed 24 years ago

inbox keeps saying I have messages left

Categories

(SeaMonkey :: MailNews: Message Display, defect, P1)

x86
Windows NT
defect

Tracking

(Not tracked)

VERIFIED DUPLICATE of bug 32369
mozilla0.9

People

(Reporter: timothee.besset, Assigned: Bienvenu)

Details

(Whiteboard: [nsbeta1+])

I have read all the messages in my InBox but it still displays "inbox" in bold saying there are unread messages. If I close and restart mozilla it's still there. I have several pop accounts, now two of them won't go below two unread messages. This seems to appear randomly. It first happened when I was playing with mail filtering, but it seems to have happened again (one more increment) during normal use.
reassigning to bienvenu.
Assignee: putterman → bienvenu
I have the same problem, due to some corrupted files. Deleting these will help (deleting user50 dir will do it surely :). Confirming bug. Reporter,do you recall what you were doing when the miscount appeared and which build were you using?
Status: UNCONFIRMED → NEW
Ever confirmed: true
you probably need to delete the *.msf file that corresponds with your mail folder. This file is located in the users50 directory. You don't need to delete the entire directory. The key would be to find out what the cause of this is.
QA Contact: lchiang → fenella
accepting, but I don't now how to reproduce this.
Status: NEW → ASSIGNED
Timothée, if you delete your .msf files, does this go away? Lisa, you were having similar message count problems in the past. Are you still having them? If this can't be reproduced I'd say we should mark this WORKSFORME until we know this is still happening. I haven't had message count problems in a while. Moving to M18.
Target Milestone: --- → M18
sorry guys, I'm no longer testing the mail/news component. I switched to it for a while as my main email client but I went back to Eudora. It's just not stable enough yet. If I can manage to reproduce or understand when this happens I'll let you know.
david - mark this wfm if you'd like. I have not had any msg count problems in a while.
it's still there in M17 I started using the mozilla mail client this morning and now I have two accounts that keep saying I have two unread messages and I can't see them anywhere in InBox. Maybe it's related to the settings I use for these POP3 servers: check for new messages automatically download any new message leave messages on server delete messages on server when deleted locally I would be willing to look more into the problem but I have no idea where to start from.
adding mail3 keyword
Keywords: mail3
changing priorities
Priority: P3 → P2
It happens a lot less now that mail-news is more stable. The only way it happens actually is if mozilla crashes while it's downloading mail or something. There must be a state where the mail is not actually there but the count is updated already or something. Anyway removing the .msf always does the trick but it's not a solution for the end user.
marking nsbeta1+. this is a bug that affects a lot of people based on feedback response.
Keywords: nsbeta1
Priority: P2 → P1
Whiteboard: [nsbeta1+]
moving to mozilla0.8 milestone.
Target Milestone: M18 → mozilla0.8
moving to mozilla0.9
Target Milestone: mozilla0.8 → mozilla0.9
marking as a dup of 32369. *** This bug has been marked as a duplicate of 32369 ***
Status: ASSIGNED → RESOLVED
Closed: 24 years ago
Resolution: --- → DUPLICATE
mark it verified/dup.
Status: RESOLVED → VERIFIED
Product: Browser → Seamonkey
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