Linux, gtk 1.3 (tip of both mozilla & gtk) Start up apprunner, you need to resize the window to get content to show up. Also, possibly related, the menubar has disappeared and I can't resize to content larger than the original size (both horiz. and vertical resizing look broken). CC-ing some people so we can narrow this down.

Here's what I see on startup: ftp://mocha/mcafee/bugs/7417/7417.gif resizing the window wakes up the content, but the menubar never shows up. viewer does not have this problem.

[akkana says in mozilla.builds:] With a build pulled Tuesday morning around 10:15am, the first time I ran apprunner everything worked great, but the second and third times, I saw all the problems Chris describes.

I don't see this problem when i run apprunner by hand... setting LD_LIBRARY_PATH and MOZILLA_FIVE_HOME to dist/bin, but i *do* see this behaviour when i run the app using mozilla-apprunner.sh

Updating QA Contact

This problem comes and goes. Furthermore, it seems to come and go for different people at the same time (Chris and I both saw it at the same time, then the problem went away for both of us at the same time). I'm guessing that maybe it's related to the netlib-flaky-loading bug (which previously only showed up with images), 3291.

I now notice that pulling my machine off the network hangs the rendering process before it gets to the menus, maybe we're hitting a network problem as Akkana suggests? The resize event might be "trying again" which is working?

I also saw this bug after I updated and built my tree this morning. I am doing a clobber build now to see if it is any better. The flash panel does a sychronous load to grab the flash information. Maybe it is hanging because that page is not loading properly? Waterson has another bug on that. Also, Paul MacQuiddy reported that the bookmarks are not loading properly on any platform. That may also be holding things up. He said that even the "Manage Bookmarks" dialog is not working.

It's baaaack. I cannot track down what is causing this, it appears to be slightly-random for me. Timer bug? Old pentium bug? ;-)

Scratch what i said earlier; rerunning enough times, i eventually reproduce the naughty behaviour.

Raising priority, marking as "stability" blocker.

Looks like mail/news is having the same problem: http://bugzilla.mozilla.org/show_bug.cgi?id=7478 Not duping this until we know a little more about what's going on.

Sorry, I consider this a blocker. Resummarizing. If you feel differently, please add a comment and mark it so.

And a P1 to fix please!

This doesn't seem to have anything to do with the sidebar. If I change the sidebar to be about:blank, the menubar comes up, but the menus are still blank. Also, the resizing is still messed up.

RE: Linux 6/1 build (1999-06-01-08 m7) I have seen some problem similiar to this: Yesterday evening, I sent my mail test account qatest38 several mail messages with an attached jpeg image. I could view the jpeg image on win_nt 4.0 using the 6/1 seamonkey build, and 6/1 seamonkey build on Mac but I cannot view it on Linux 6/1 seamonkey build 2. Then I used the 4.6.1 build, I could view it on solaris 2.51 but I cannot view it on Linux. All I saw was a broken image icon. I sent several mail with the attached jpeg. Still could not view it on my linux box. 3. However, this morning, using the same Linux build (6/1) and viewing the same mail messages on the same Linux box, I could view the jpeg image in each of the mail messages. I thought it was my machine problem because Seth said he had no problem.

*** Bug 7478 has been marked as a duplicate of this bug. ***

OK, this problem seems to appear and then disappear for everyone at the same time. Two hours ago it was happening consistently, and then an hour ago it stopped happening consistently. And now it's back. I've been in and out of slamm's cube this afternoon with most of the xheads and it's our best guess that since this starts and stops happening to everyone at the same time, it is likely some weird network or timing problem. But we don't know how to even debug it. I talked to Warren and he says that Rick Potts might be able to figure it out if it's actually a netlib problem. Other than that, I don't know what to do with this bug. Chris, what should I do? Re-assign this to rpotts?

Apprunner runs fine this morning. I am running the same bits I used yesterday when it was broken. The menus show up, all the content loads, and even resize works properly.

As of 10:00 it is broken for me with today's builds :-(

Yep, it is broken again. I tried replacing the home page here are my results: homepage (set in navigator.xul) results --------- ------- http://www.mozilla.org/ broken http://www.uiuc.edu/ works http://www.yahoo.com/ works http://photo.net/ works http://www.cnn.com/ works bad url works http://cvs-mirror.mozilla.org/webtools/tinderbox/showbuilds.cgi?tree=SeaMonkey broken not found url on mozilla.org works mozilla pages copied to my server works unwrapped mozilla.org page works So, it seems to have something to do with the way mozilla.org is serving up wrapped pages.

Slamm, you have manus working when you change the start page?

Yes, menus work when I change the start page. Then, if I go to http://www.mozilla.org/, the menubar stays, but the menus only come up as tiny empty boxes.

Resummarizing. Yes, changing the home page from http://www.mozilla.org/quality/smoketests to http://www.apple.com fixes everything. I also tried other pages at mozilla.org, no go, this seems to be failing with mozilla.org pages.

Mozilla.org has long shown a tendency to trigger sporadic sometimes-not-loading bugs in our code -- see 3291 for more history on that.

I didn't run into this for a couple of days, but I am again today. Same deal: June07 Linux build started out fine, became broken after a restart. Can't really use it for testing like this....although resizing does allow a message to draw, the resizing has to be done for every message, and it still doesn't enable the mail menus.

Sorry; if I change package/chrome/messenger/content/messagePane.xul to use another home page, in analogous fashion, the workaround DOES work.

dp said he would try to contribute some analysis to this...

Messenger has the same problem. The messenger start page is http://www.mozilla.org/mailnews/prefs-info.html (see mozilla/dist/bin/chrome/messenger/content/default/shareglue.js) So on Linux messenger, we get the same bug: no menus, resizing not working. If I save prefs-info.html and 7 gifs used by the page to my disk, and change the start page to file:/u/sspitzer/chupadocs/7417/mailnews/prefs-info.html, it works, I get menus, and #7417 doesn't happen to me. If I use enterprise server 3.6 (on solaris) and set the start page to http://chupa/sspitzer/7417/mailnews/prefs-info.html (which is really /u/sspitzer/chupadocs/7417/mailnews/prefs-info.html) it works. wild off the wall guesses: 1) netlib problem on linux? 2) perhaps it is an apache / mozilla combination problem. I've seen this with slashdot and 4.x on linux. some times, pages never seems to load. if the page never finished loading, would that prevent the menus from showing up?

I'm assuming by "wrapped" pages, you mean the addition of the sidebar and titlebar. Maybe it would be possible to experiment with those and find out if it's one thing in particular that's causing this problem to show up. Are those added via SSI, a CGI script, or some other method? Are there URL's that will bring the the top bar and side bar separately?

adding sspitzer to the cc list.

Seth: I loaded the mozilla.org pages from my apache server just fine. Is there any way to trace netlib to see exactly what gets loaded and when? bryner: Pages get "wrapped" with the title and side menu when you check in files to the document tree. When you load mozilla.org pages, you are loading straight html.

I need to get more sleep. http://www.mozilla.org is Netscape-Enterprise/3.6 running on IRIX. ignore my apache comments.

bash-2.00# uname -a SunOS gila.mozilla.org 5.6 Generic_105181-04 sun4u sparc SUNW,Ultra-2 Right about the Enterprise Server part, though.

(thanks leaf, I telneted to mozilla.org not www.mozilla.org) http://chupa/sspitzer/7417/mailnews/prefs-info.html is being served by Netscape-Enterprise/3.6 on SunOS chupacabra 5.5.1 Generic_103640-24 sun4u sparc SUNW,Ultra-1 so if file:// works and local (fast) web pages work, I'd say its time to debug netlib and make sure we're getting the whole page from mozilla.org and the connection is being closed.

Interestingly, this bug doesn't happen when the sidebar is collapsed (the one in the apprunner browser window, not the fakie side table cell that's built into mozilla pages). Try it: when you see this problem in the browser, hit the flippy to collapse the sidebar. Quit apprunner (with the windowmanager 'x' since there are no menus). Start apprunner again. It comes up with the sidebar collapsed, and loads the page perfectly well, and displays menus! Now click on the flippy to bring the sidebar back; the sidebar doesn't really come back, but it sets internal state so that if you quit and restart, apprunner starts with the sidebar, and sure enough, now the bug is back!

Here is how you get a netlib trace: setenv NSPR_LOG_MODULE NETLIB:5 setenv NSPR_LOG_FILE netlib.log ./apprunner netlib.log has the log from netlib. Can one of you seeing the bug do that and add an attachment.

I tried dp's suggested commands, since I'm seeing the bug right now, but it didn't put a netlib.log into the current directory. In case it was a path problem, I tried setenv NSPR_LOG_FILE /tmp/netlib.log but that didn't help, it didn't write anything to /tmp/netlib.log either. I also tried PR_LOG_MODULE and PR_LOG_FILE, still no file. Any ideas?

Typo: NSPR_LOG_MODULES not NSPR_LOG_MODULE (sorry) setenv NSPR_LOG_MODULES NETLIB:5 setenv NSPR_LOG_FILE netlib.log

I tried the corrected Netlib logging instructions and all I got was a 0-length netlib.log. Does this require a debug build?

IMAP (via NSPR) logging in seamonkey used to require a debug build. bienvenu fixed it...perhaps netlib logging would require a similar change.

dp- did you do the same actions on both runs? I noticed that the log from the non-working run is almost twice as long as for the working run.

Ah, nevermind I think it's just because of the 1024[804f108]: on every line.

Brian, you are right, the bad run does have a lot more stuff. Dp said that might have to do with reaching the 4 connection limit: More than 4 cached connections. Deleteing one... But actually, I see more of those messages in the good run.

It looks like you got the working run by turning off the sidebar. Can anyone seem to get a working run WITH the sidebar?

Note that to create the above diff I made the mozilla paths the same and removed the beginning of line headers, so what's shown is the real differences.

*** Bug 3291 has been marked as a duplicate of this bug. ***

Status: Still cant reproduce the bug reliably. Theory is that this looks server and time of day dependent. Netlib logs look ok. Suggestion: wait until necko lands.

I don't see how M7 can ship with this still happening.

Agreed, we can't ship M7 like this. Moving back to M7, asking for a work-around. Maybe a Linux-only work-around?

start page changes to http://www.browserwatch.com until we fix this. I had to change mozilla/xpfe/browser/src/navigator.xul. For M8, I'm going to write some javascript to get the value of the start up page pref. Something like: var pref = Components.classes['component://netscape/preferences']; if (pref) { pref = pref.getService(); } if (pref) { pref = pref.QueryInterface(Components.interfaces.nsIPref); } if (pref) { startuppage = pref.GetCharPref('startpage'); } you get the idea.

using work around for m7. moving to m8.

dmose wisely point out that: "just curious to know if anyone has checked with browserwatch.com to make sure that they're ok with this. we've had problems in the past with doing stuff that we thought was benign and causing people's sites to get hammered, and they haven't been happy..." can someone confirm that #7417 won't rear its ugly head if the start page is http://www.netscape.com?

Could we possibly just make the start page about:blank or one of the built-in samples? That would also immensely speed startup for those of us who are testing something other than the default page. If the smoketests need a complicated, slow startup page, they could specify -url (is there a way to do this on mac?)

Back onto the M7 radar for URL confirmation.

when m8 opens up, I'll check in some changes to mozilla/xpfe/browser/src/navigator.js mozilla/modules/libpref/src/init/all.js mozilla/xpfe/browser/src/navigator.xul then, the start page will be determined by the int pref "browser.startup.page" // 0 = blank, 1 = home (browser.startup.homepage), 2 = last, 3 = splash (browser .startup.splash) depending on that pref, we use about:blank, the value of the char pref "browser.startup.homepage", the last visted page, or the value of the char pref "browser.startup.splash" all of this is done through js!

I've sent mail to the mozillazine.org owner asking if it's ok to switch to his page... it's a bit more relevant to mozilla users than www.netscape.com, and it loads relatively quickly.

back to m8 and over to warren

www.pathfinder.com, which eventually redirects to http://cgi.pathfinder.com/time, exhibits this same behavior on Linux.

Moving all Apprunner bugs past and present to Other component temporarily whilst don and I set correct component. Apprunner component will be deleted/retired shortly.

necko now lands in m9

*** Bug 9610 has been marked as a duplicate of this bug. ***

I have been noticing this too for a while...and i just wanted to add a few urls that lead to the menu and resizing to be disabled. If you go to any of these sites, you will no longer be able to use the menu or properly resize the window: www.pathfinder.com www.warnerbros.com www.usatoday.com www.mozilla.org

so does www.bild.de. (don't ask me how i knew that). i'll try to figure out what these sites have in common.

well there is a mix of versions but they are all enterprise servers and they are all http 1.1 grok /u/chofmann % telnet www.mozilla.org 80 Trying 207.200.73.41... Connected to gila.mozilla.org. HTTP/1.1 400 Bad Request Server: Netscape-Enterprise/3.6 grok /u/chofmann % telnet www.warnerbros.com 80 Trying 204.140.6.16... Connected to www.warnerbros.com. HTTP/1.1 400 Bad Request Server: Netscape-Enterprise/3.5.1C grok /u/chofmann % telnet www.usatoday.com 80 Trying 206.251.19.72... Connected to www.usatoday.com. HTTP/1.1 400 Bad Request Server: Netscape-Enterprise/3.6 ---------------- its interesting to note that cnn is http 1.0 enterprise 2.0 grok /u/chofmann % telnet www.cnn.com 80 Trying 207.25.71.20... Connected to cnn.com. HTTP/1.0 400 Bad Request Server: Netscape-Enterprise/2.01 and photnet is ms iis rok /u/chofmann % telnet photo.com 80 Trying 206.31.52.194... Connected to photo.com. HTTP/1.1 400 Bad Request Server: Microsoft-IIS/4.0

maybe a enterprise server bug that was broken in 3.x but fixed in an enterprise service pack? www.uiu.edu is on the working list and it shows 3.6 SP2 Trying 128.174.5.27... Connected to spider.cso.uiuc.edu. HTTP/1.1 400 Bad Request Server: Netscape-Enterprise/3.6 SP2

Has anyone figured out yet whether this still happens in necko?

As far as I can see this doesn't happen with Necko. I changed the start page to www.mozilla.org and I get working menus and working resizing. But since the problem comes and goes some other people should try to verify it.

I think this has fixed itself with the NECKO landing, marking worksforme.

verified worksforme...these problems have disappeared after the necko landing.

Putting on [PDT]+ radar.